There has been a critical error on this website.

Posted in: Newspaper
Post count: 20

Team,

Whenever I posted the new content under the Tourism Section it’s give this Message. I am sharing all the supporting for your reference. Please check and rectify. Please check this video for your reference. https://app.screencast.com/wtCf3p29W4hmp

Error Details
=============
An error of type E_ERROR was caused in line 3276 of the file /home/u908019908/domains/dialepunjab.com/public_html/wp-content/plugins/td-subscription/includes/td_subscription.php. Error message: Uncaught TypeError: array_key_exists(): Argument #2 ($array) must be of type array, null given in /home/u908019908/domains/dialepunjab.com/public_html/wp-content/plugins/td-subscription/includes/td_subscription.php:3276
Stack trace:
#0 /home/u908019908/domains/dialepunjab.com/public_html/wp-includes/class-wp-hook.php(324): td_subscription::td_post_theme_settings_mb_save_filter()
#1 /home/u908019908/domains/dialepunjab.com/public_html/wp-includes/plugin.php(205): WP_Hook->apply_filters()
#2 /home/u908019908/domains/dialepunjab.com/public_html/wp-content/plugins/td-composer/legacy/common/wp_booster/wp-admin/external/wpalchemy/MetaBox.php(880): apply_filters()
#3 /home/u908019908/domains/dialepunjab.com/public_html/wp-content/plugins/td-composer/legacy/common/wp_booster/wp-admin/external/wpalchemy/MetaBox.php(2081): WPAlchemy_MetaBox->apply_filters()
#4 /home/u908019908/domains/dialepunjab.com/public_html/wp-includes/class-wp-hook.php(326): WPAlchemy_MetaBox->_save()
#5 /home/u908019908/domains/dialepunjab.com/public_html/wp-includes/class-wp-hook.php(348): WP_Hook->apply_filters()
#6 /home/u908019908/domains/dialepunjab.com/public_html/wp-includes/plugin.php(517): WP_Hook->do_action()
#7 /home/u908019908/domains/dialepunjab.com/public_html/wp-includes/post.php(5060): do_action()
#8 /home/u908019908/domains/dialepunjab.com/public_html/wp-includes/post.php(5162): wp_insert_post()
#9 /home/u908019908/domains/dialepunjab.com/public_html/wp-admin/includes/post.php(453): wp_update_post()
#10 /home/u908019908/domains/dialepunjab.com/public_html/wp-admin/post.php(227): edit_post()
#11 {main}
thrown
This message directly came from wordpress on my mail.

Post count: 20

Team,

Please reply fast.

Post count: 21065

Hello!

Please delete and reinstall the Opt-in builder plugin to make sure the plugin is up to date.
Check out this article: https://kinsta.com/knowledgebase/there-has-been-a-critical-error-on-your-website/

I hope that helps you!

Thank you!

Post count: 20

I delete and reinstall moreover clear all cache but the same problem is exist not resovled.for your information all requirement are up to date.

Post count: 21065

Hello!

Make a test and deactivate ALL plugins except tagDiv ones. Also, if you are using a cache plugin, deactivate it, clear all cache, and try again.
If you can’t handle it, then I can try to help you. Please get in touch with us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– cpanel URL and credentials
– a link to this topic in order to identify you

Thank you!

Post count: 20

Problem is still exist not resolved.

Post count: 20

For your information I rectified my problem. The problem is in Tagdiv theme of Updated Version 12.7. I changed my version to 12.6.9 the problem is disappear. Kindly check at your end. Here is the snapshot for your reference. https://app.screencast.com/1dU23yJCi0R4S

Here is the Video link for your reference
https://app.screencast.com/ZMOxMulqZY8tl

The problem is in updated Theme version ie 12.7 Kindly rectify and release the updated version again.

Post count: 21065

Hello!

Ok. We will further investigate this case.

Thank you for letting us know!

Post count: 5

I have the same problem after updating to 12.7 and I got this error:

[02-Apr-2025 11:25:52 UTC] PHP Fatal error: Uncaught ValueError: Unknown format specifier “Ñ” in /home/rom197omedia/public_html/wp-content/plugins/td-composer/legacy/Newspaper/comments.php:187
Stack trace:
#0 /home/rom197omedia/public_html/wp-content/plugins/td-composer/legacy/Newspaper/comments.php(187): sprintf()
#1 /home/rom197omedia/public_html/wp-includes/comment-template.php(1629): require(‘/home/rom197ome…’)
#2 /home/rom197omedia/public_html/wp-content/plugins/td-composer/legacy/Newspaper/single.php(41): comments_template()
#3 /home/rom197omedia/public_html/wp-includes/template-loader.php(106): include(‘/home/rom197ome…’)
#4 /home/rom197omedia/public_html/wp-blog-header.php(19): require_once(‘/home/rom197ome…’)
#5 /home/rom197omedia/public_html/index.php(17): require(‘/home/rom197ome…’)
#6 {main}
thrown in /home/rom197omedia/public_html/wp-content/plugins/td-composer/legacy/Newspaper/comments.php on line 187

also I checked your doc here https://kinsta.com/knowledgebase/there-has-been-a-critical-error-on-your-website/ and did everything from there but it didn’t help.

Post count: 21065

Hello!

Make a test and deactivate ALL plugins except tagDiv ones. Also, if you are using a cache plugin, deactivate it, clear all cache, and try again.
If you can’t handle it, then I can try to help you. Please get in touch with us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– cpanel URL and credentials
– a link to this topic in order to identify you

Thank you!

Post count: 20

Tagdiv Theme is updated and same problem exist. Kindly update the latest version after rectifying this problem as soon as possible. All required information given to you.

Post count: 8

I have the exact same error. The theme is up to date, as are all your plugins. The plugin that causes the error is the “tagDiv Opt-In Builder”. Version 1.7 | built on 10.02.2025 10:50

Do you already have a solution?

Below is the error message:

Un errore di E_ERROR è stato causato nella linea 3276 del file /var/www/vhosts/bereilvino.it/httpdocs/wp-content/plugins/td-subscription/includes/td_subscription.php. Messaggio di errore: Uncaught TypeError: array_key_exists(): Argument #2 ($array) must be of type array, null given in /var/www/vhosts/bereilvino.it/httpdocs/wp-content/plugins/td-subscription/includes/td_subscription.php:3276
Stack trace:
#0 /var/www/vhosts/bereilvino.it/httpdocs/wp-includes/class-wp-hook.php(324): td_subscription::td_post_theme_settings_mb_save_filter()
#1 /var/www/vhosts/bereilvino.it/httpdocs/wp-includes/plugin.php(205): WP_Hook->apply_filters()
#2 /var/www/vhosts/bereilvino.it/httpdocs/wp-content/plugins/td-composer/legacy/common/wp_booster/wp-admin/external/wpalchemy/MetaBox.php(880): apply_filters()
#3 /var/www/vhosts/bereilvino.it/httpdocs/wp-content/plugins/td-composer/legacy/common/wp_booster/wp-admin/external/wpalchemy/MetaBox.php(2081): WPAlchemy_MetaBox->apply_filters()
#4 /var/www/vhosts/bereilvino.it/httpdocs/wp-includes/class-wp-hook.php(326): WPAlchemy_MetaBox->_save()
#5 /var/www/vhosts/bereilvino.it/httpdocs/wp-includes/class-wp-hook.php(348): WP_Hook->apply_filters()
#6 /var/www/vhosts/bereilvino.it/httpdocs/wp-includes/plugin.php(517): WP_Hook->do_action()
#7 /var/www/vhosts/bereilvino.it/httpdocs/wp-includes/post.php(5110): do_action()
#8 /var/www/vhosts/bereilvino.it/httpdocs/wp-includes/post.php(5212): wp_insert_post()
#9 /var/www/vhosts/bereilvino.it/httpdocs/wp-admin/includes/post.php(453): wp_update_post()
#10 /var/www/vhosts/bereilvino.it/httpdocs/wp-admin/post.php(227): edit_post()
#11 {main}
thrown

Post count: 21065

Hello!

The error “E_ERROR” with Opt-in Builder is under investigation, and I hope we can provide a fix as soon as possible.

Thank you for understanding!

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