When I try to edit pages on the site, I get this error. The same error occurs not just on one page but on all pages. What could be the problem?
(Errors at columns elements: 1(models) : 2(dom). The model does not match the content )
Hello,
Most of the time the problem is from a shortcode that is not compatible with our theme or a plugin conflict, therefore after you set it with tagDiv Composer and save the page/cloud template, the next time when you try to edit it, you’ll get that error.
If is only for one page or a cloud template (it can be on the header or footer, you can change them for tests and see if the problem persists), this is from some settings/shortcodes set on it and it can be fixed using the page revision https://wordpress.com/support/page-post-revisions/
Thank you!
I tried what you said, but it didn’t work. It’s not just one section that has the problem; they all have the same problem.
Hello,
I understand, can you make a full backup and contact us via email at contact@tagdiv.com and provide wp-admin access to investigate this situation? Also, include a link to this topic so that we can identify you faster.
Thank you!
sent. info@webnetyazilim.com
any news?
Hi,
We received the email and we’ll do our best to resolve it today.
Thank you!
