Thumbnail issue for Big Grid 3 after 9.2 update

Posted in: Newspaper
Post count: 17

Hello;
I was using my feature images’ dimensions perfectly with Big Grid 3, but after 9.2 update thumbs are not showing properly.
I see grey line under thumb: https://i.hizliresim.com/bVl8YY.png (but not other three thumb)
If you need web adress: http://www.gezigunlugum.com
Thanks for help

Post count: 17

Add:
My big grid was look like this one (big thumbnail is using 16:9 featured image): https://demo.tagdiv.com/newspaper/category/tagdiv-lifestyle/tagdiv-travel/
If i’m not wrong, we don’t have to use 4:3 images in featured images for Big Grid 3.

Post count: 161

Same problem in 9.2.

Post count: 35449

Hi,

Please regenerate the thumbs -> https://forum.tagdiv.com/thumbnails-fix-strange-looking-images-on-blocks/
Also you can try with some flex block instead big grid 1 and see if the problem persist.

Thank you for your understanding.

Post count: 17

Thanks for reply.
I regenerated all thumbnails but problem didn’t solved and i tried flex but i don’t like results.
Is there any solution for my problem beside regenerating thumbs or changing grid style?
Because i was use it without any problem since 9.2 update and as you see example in my second message, 16:9 images can be use with Big Grid 3 if i’m correct

Post count: 35449

Hi,

Please provide some screenshots with the problem, the first screenshot I can not access it
https://www.screencast.com/t/KNCDUlNL

Than you for your understanding.

Post count: 17

Hello again, for now i solved my problem with using slightly bigger picture resolutions.
Thanks for help.

Post count: 1

Hello,
I’m experiencing the same problem. After the update to 9.2, all of the thumbs disappeared. Changed to another gride style but it did not help. The regeneration of the thumbnails did not help either. It is not an option for me to change the resolution of the images because I have too many of them. Please help

Post count: 66

Hi Calin, please stop giving people generic answer to regenerate thumbnails as thats not solo solution.

@Everyone, You have to go to Setttings > Media and increase your image sizes. You might also go to Newwspaper > Block settings > Thumbs on modules/blocks to increase sizes, but I dont think it will be necessary in most cases.

After that you go and regenerate thumbnails (use plugin)

Thats solution

Post count: 35449

Hi Joro37,

Please make sure that you clear all cache, and try again.
If the problem persist please deactivate lazyload https://www.screencast.com/t/bF11qPbEo

Thank you.

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