Hi Support:
I am not sure what happened. I updated to 4.22 and install the new updates from newspaper updates. Now the thumbnails all show broken links. However, it seems working for my iphone but not in desktop computer. I am not sure what showed in your end but could you help?
Thank you/jun
Clear all your caches.
You can also try to regenerate your thumbnails if your images were being loaded via CDN/cloud.
Hi Chris:
Thank you for your quick reply. I check with my hosting, i am using cloudflare for ddos attack prevention but not really any cdn (at least I don’t know) Anyway, now it seems working.
my hosting tells me that the images not showing are using links like this:
do you know anything happened? what is i1.wp.com is it jackpack? How can I prevent it happen in the future.
Thanks/Jun
Probably jetpack — which sucks in my opinion.
Best to serve the images from your own site vs loading off jetpack’s cdn.
(jetpack owned by automattic which makes wordpress … likely the wp.com)
Hi,
@juncan347
That’s happening due to jetpack photon module which acts on images from your post and pages and creates resized thumbs for them which are stored on WordPress.com cloud and delivered at request.
You can fin more details on it here: http://jetpack.me/support/photon/
We don’t recommend using that photon module as it tends to create issues sometimes so we suggest you disable it.
Thanks
