Thumbnails missing from website (Enable thumb from theme panel-block settings)

Posted in: Newsmag
Post count: 33

A few weeks ago, my website (www.thecolonymagazine.com), suddenly lost all of the thumbnail images from it. My host is GoDaddy. They’ve hosted my site for 5 yrs and never a problem until now. I’m running PHP version 7.4.30 and Newsmag version 5.2.

This is the text that appears as a place-holder for the images on my homepage: “Enable thumb from theme panel-Block settings”. I tried enabling them but it didn’t work. I had also tried using a Thumbnail Regenerator plug-in (like you suggested to other users with this problem, and it didn’t work.)

With my research on this, I ran across a similar problem that people with the NEWSPAPER theme were having, and I found this solution that was posted by tagDiv:

VERY IMPORTANT! The regeneration process requires the installation of GD library for .php on the server for image processing. Please make sure that you have it installed and enabled on your server before regenerating thumbnails.

Would this also apply to the NEWSMAG theme as well? If so, please tell me where I can find instructions on how to install the GD library, and perhaps a different thumbnail regenerator plug-in, other than the one created by Alex Mills. ( he has died, and there hasn’t been support for 2 years for the plug-in).

Also, can you instruct me how to increase the PHP memory limit.

Post count: 35449

Hi,
This is a theme requirement – https://forum.tagdiv.com/newsmag-requirements-for-newsmag/https://i.imgur.com/SWfRqkI.pnghttps://i.imgur.com/PBGx18e.png
In case you can not manage it, then please contact us via email at contact@tagdiv.com, and please provide wp-admin and cPanel access and we’ll check the settings.
Thank you!

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