I just updated to v4.6 and thumbnail images are no longer showing on pavlikeni.com.
Regenerating the thumbnails does not help.
Hello,
I have checked your website and it seems that all of your images to be correctly loaded as you can see here -> https://www.screencast.com/t/eN1bEr4pq
Thanks.
Thank you for your message BUT I still see gray boxes instead of images both on my computer and on my cell phone. Something is not right! Not a single image is visible as a thumbnail. I use an up-to-date version of Chrome, which was showing all images before the update yesterday. That version is Google Chrome is up to date
Version 70.0.3538.102 (Official Build) (32-bit). A screenshot can be seen here: http://pavlikeni.com/wp-content/uploads/2018/11/screen.png
Please advise.
Thanks,
Peter
Dear friends of TagDiv. Excuse me a lot, there are dozens of reports for this problem. I reported it many days ago and I still have problems (even page loading). I did exactly as you told me to do but the problem remains. Have you not thought that maybe there is a bug in the theme?
Hello,
Please send us an email at contact@tagdiv.com with your log-in information (wp-admin) so we can further investigate it closer your setup page. Provide there the link to this topic so we can quickly identify you.
Thanks for the message.
I’ve already done it twice and it did not help. I go back to version 4.5. I wait for the bug to be corrected and then I will upgrade. Otherwise I change the theme but I sincerely regret having to change tem
Hello,
If you need more assistance, in this case, you should send us an email at contact@tagdiv.com with your credentials.
Thanks.
Hello, after e-mailing you, you told me I had no problem, yet I continue to not see the thumbnail images of the site in many browsers, and after clearing the cache.
There is a problem!
Hello,
Please let us know if you still get this error because we cannot recreate this problem, sorry! Probably, this issue happened due to caches, sorry!
Let us know if you will bring again this problem.
Thanks.
I see the problem on this page in the “similar news” section and “more news” in the footer like my site.
I downloaded v4.6 again and installed it, but that did not fix it. I went back to v4.5 and have no troubles and v4.5 even loads faster.
I wander why nobody is taking these reports seriously from TagDiv. This is ridiculous. I have bought multiple licenses and now afraid to updated all my sites so I do not experience the same problems. I cannot believe.
in fact it is incredible all this lightness by TAGDiv. There are dozens of reports that report the same problem and for them everything is fine. Possible?
Hello,
I’ve had chronic problems (6+ mos) with an inability to load images. I’ll be emailing you soon, too.
If there are so many issues with images, technicals should make this a high priority. How can I post on my newspaper without including images?!
Really frustrating.
Hello all,
Indeed, we have received a lot of topics regarding this issue but when we check the site, all the images are working fine! Also, we cannot replicate this issue on our side, sorry!
Please check your console when you bring this error and provide here some screenshots with these so we can take a closer look of them. We need to know more information about this error because we cannot recreate it on our side, sorry!
Thanks for your understanding!
Same Problem wie NEwspaper Theme. Over night all Thumbnails gone or have not the size of modules. There are no errors in the console or something. i look for many ours to find the problem. now i look in the forum an see taht much user have the problem. so the Theme make this error…
Hello kokos,
Please notice that the update of Newsmag is different than the Newspaper update, sorry! We have investigated the “problem” on Newsmag with the latest update which is not relevant to your problem from Newspaper, sorry! Most likely, your problem comes from your untested plugins. Maybe, your images get stuck to opacity 0 which causes this problem. If you need more assistance in this case, please send us an email at contact@Tagdiv.com with your log-in information (wp-admin) so we can further investigate it closer your setup page.
Thanks for the message!
Catalin,
After patiently waiting for over 20 days since I logged the problem (many have done that before me) and after reading their complaints, as well as your responses to them, I can conclude that you simply do not care or are unable to fix the problem you introduced in the latest update of the theme.
Your responses are ridiculous and offensive. We are not idiots. Your responses imply that all of us make things up (or are under the spell of an evil wizard, who makes us see things that are not there – actually, the other way around – not see things that you say are there), and you, poor you, cannot replicate them, and THEREFORE, there is NO problem and nothing to be done – just because you cannot replicate our collective problem. Take your friend’s smart phone, go to the nearest public library, get on your neighbor’s computer and see what we see!
This is a complete b/s and I cannot believe my eyes are seeing this level of outright ignorance and detachment.
Think what you did to the theme to have caused this after the last update!
What do we have to do to make you see and believe and take things to heart and fix them?!
Shame on you!
Hello all,
After more further deeper investigations, it seems that problem regarding displaying of images happen due to memory caches. First of all, please remove all of the untested plugins and then, clear all of the caches (browser cache, hosting/server cache, purge CDN files if you are using something like this) and then, check the results.
Hope this helps and let us know how it goes!
Thanks for your understanding!
Hi macksix,
I have checked your console and I saw that you have some errors through it as you can see here -> https://www.screencast.com/t/HGxR8ckK The js seems to be blocked and probably that’s why you will bring some issues. REMOVE ALL of the UNTESTED plugins and leave just to active a fresh theme install, clear all the caches and check the results.
Thanks.
It’s just normal ad stuff failing to load. You are looking at v4.5, not v4.6 too. It works fine with all the ad stuff not loading. It worked fine for 2 years with those ads and with v4.6 it doesn’t. I have disabled all the ads with v4.6 and it still does it with v4.6.
Hello macksix,
Please switch the theme to the latest version of it, change the PHP version to 7.1 or 7.2 and if the problem is still there, please send us an email at contact@tagdiv.com with your log-in information (wp-admin) so we can further investigate it closer your setup page.
Thanks for the message!
Sent. The site is running on staging.defiantamerica.com on v4.6 and both sites are on PHP 7.2.
