thumbnails sizes problem

Hi,
I don’t know what happens with my theme, but when I’m uploading new image it’s not creating any thumbnails sizes.
it’s only create 1 file with the original size of the image.
also when I tried to Regenerate Thumbnails with “Regenerate Thumbnails” plugins, it doesn’t do anything.
when I use inspect element on the thumbnail images on my theme, the img src is without the size in the end.

http://thepoplr.com

any ideas ?

thanks.

I managed to around this issue with CSS but this is just a patch.
please, do you have any idea ?

Hi

Please make sure that the parameters from system status have the values indicated in our documentation: https://forum.tagdiv.com/system-status-parameters-guide/ Also you can try Force Regenerate Thumbnails plugin as an alternative to regenerate your thumbs.
Let us know how it goes and if the problem persist please send us an email at contact@tagdiv.com with your login credentials and we will inspect this issue as soon as possible, also include a link to this topic.

Thanks!

Hi,
I just sent you an email.