when I choose the translation language and I press the “Load translation” button nothing happens
Thank you for your help
Olivier
Hi
Try to deactivate all plugins except Visual Composer, clear all caches then test the site again. Also make sure that the parameters from system status have at least the value indicated here: https://forum.tagdiv.com/system-status-parameters-guide/
You can also check browser’s console while you’re saving the settings in theme panel. If the settings can’t be saved usually there should be a 403 or 404 error on admin-ajax.php file. The theme makes many requests to admin-ajax.php file the security module fro your server may treat it as a thread. In this situation that file is banned and the theme can’t access it anymore. Try to contact your host provider and ask him if you that file is banned or if there is any firewall on the server which may block the request.
Thanks!
