Translation Function Problem

Posted in: Newspaper
Post count: 3
atgozlugu
#33671
Jan 10, 2015 at 10:05 pm

Hi, great theme but When trying to save the changes in the themepanel it just loads non-stop. I can provide my admin panel infos if you need

Post count: 6600
Lucian
#33924
Jan 12, 2015 at 4:36 pm

Hi,

I have also tested this using the latest theme version and haven’t had any issue of this type so you shouldn’t experience this also.
Please make sure that you use the latest theme version which is 4.6.1
Please try this without any plugins active and also make sure you empty cache as well and make sure the theme actually saves settings. The issue with saving settings usually appears because the server security module blocks the access to admin-ajax.php file. Try to verify if this happens when you save settings in other cases in theme panel and also verify the console for error while saving the settings on the Theme Panel, usually it displays a 403 or 404 error.
Contact your server administrator and explain the situation, as it’s requested many times during the a save the file it’s treated as threat so it’s banned. You can report false positives to your server administrator to remove it from the banned list.
Hope this helps! Please let me know and also provide your site’s URL!

Thanks

Post count: 3
atgozlugu
#34162
Jan 13, 2015 at 6:46 pm

Hi again. I’m using the last version. I cleared the cache and still it just loads non-stop. No error messages. my web site is atgozlugu.com I can provide my admin panel and my host infos if you need. All other theme panel functions are working except tranlation.

  • This reply was modified 11 years by atgozlugu.
Post count: 6600
Lucian
#34263
Jan 14, 2015 at 2:36 pm

Hi,

Yes, please send login details via email at contact@tagdiv.com and also provide an URL to this topic or specify your issues details.

Thanks

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