Translation is not loading

Posted in: Newspaper
Post count: 9

Hi,

I tried several times and the translation is not loading and updating below in the TRanslation panel. Is it because my site is all under https or maybe a bug since the last version?

Post count: 22421

Hello,
I have tested the translation again and it works fine on our end so a bug is excluded. The problem originates from other places. It could be a plugin conflict so please disable all of them except visual composer and clear your cache. If the problem is still there, you can check your system status to see if any parameters need to be adjusted: https://forum.tagdiv.com/system-status-parameters-guide/
Let us know if the problem is still there afterwards.
Thank you!

Post count: 9

Hi Bogdan,

Thanks, I’ll try that and let you know.

Cheers,

Post count: 9

Hi Bogdan,

I tried all the steps that you provided and it’s still not working.

Is it possible that it’s because I’m using Cloudflare?

Post count: 22421

Hello,
It is possible that some options from cludflare could interfere with the translations. Try to switch a few options on and off from cloudflare and see if one does the trick (especially rocketloader and minification). If you still can’t get translations to work please send an email at contact@tagdiv.com and provide wp-admin so we can take a look. Please include a link to this topic as well.
Thank you!

Post count: 9

I deactivated completely cloudflare and it’s still not doing it.

I just sent you an email with all the details.

Cheers,

Post count: 6600

I’ve just replied you via email!

Thanks for the message!

Post count: 9

Hi Lucian,

Thanks a lot for your support. Best theme and best support I’ve seen so far, great work!

Have a good day!

Post count: 44

how did you fixed it.
i’m having the same problem

Post count: 7909

Hi,

Please check if you have a security module on your server that may block the theme’s translation script, also you could contact your host and ask about this. Let us know how it goes via email at contact@tagdiv.com if you need further assistance regarding this and also provide wp-admin so we can take a look and paste a link to this topic.

Thanks!

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