Hi!
The theme loads the translations perfectly, but when I am trying to save a loading icon appears, and after 5 minutes it still hasn’t saved.
Any idea why?
Hello,
Please check other settings in the theme panel and see if they save or it;s just the translations. In any case please disable all plugins except visual composer, clear cache and reset cdn files if you use it. This is most likely a plugin conflict. Also if you use wordfence, please set the firewall on learning mode. If you use a child theme, try to activate the main theme to rule out any custom code affecting the theme panel.
Thank you!
Hi!
Thank you for your reply.
I tried deactivating all the plugins except visual composer, cleared cache but couldnt reset cdn files.
There is no child theme activated.
I still can’t save the translations, its just loading.
All the other options save perfectly..
I have tried to delete the other themes aswell.
Hello,
Please contact us via email at contact@tagdiv com and provide a link to your site and wp-admin so we can login and investigate this issue. Please also include a link to this topic so we can identify you.
Thank you!
I will do that, thank you 🙂
