Hi there,
I can’t seem to change the font on my site. I want to move away from having default typography throughout the whole site, especially with it being a popular media theme. When I select a new font in the drop down list and try to save the settings, it loads endlessly. Perhaps there is a missing step? Any advice would be much appreciated. 🙂
Actually, any new settings applied to the theme panel fail to load. This is what the console comes up with:
(index):7 WebSocket connection to ‘wss://public-api.wordpress.com/pinghub/wpcom/me/newest-note-data’ failed: Error during WebSocket handshake: Unexpected response code: 403
O @ (index):7
/wp-admin/admin-ajax.php?td_theme_name=Newspaper&v=8.6 Failed to load resource: net::ERR_CONNECTION_RESET
3(index):7 WebSocket connection to ‘wss://public-api.wordpress.com/pinghub/wpcom/me/newest-note-data’ failed: Error during WebSocket handshake: Unexpected response code: 403
O @ (index):7
j @ (index):7
x @ (index):7
n @ (index):7
(anonymous) @ (index):7
dispatch @ ??/wp-includes/js/jquery/jquery.js,/wp-content/js/postmessage.js?m=1377267974j:3
r.handle @ ??/wp-includes/js/jquery/jquery.js,/wp-content/js/postmessage.js?m=1377267974j:3
Hello,
Please contact your host and have them unblock admin-ajax.php or any other blocked files that could not get through from the server.
Also try to disable all plugins as plugin conflicts can also affect the theme panel
If the issue is still there afterwards, please create a full back-up of your install and provide wp-admin and ftp access via contact@tagdiv.com so we can login and investigate.
If you do contact us via email, make sure you post a link to this topic so we can identify you.
Thanks.
