Trouble with Instant Articles

Posted in: Newsmag
Post count: 7

I followed all the steps to setup and start publishing Instant Articles and after submitting for review, I was informed that Facebook’s review team found some problems. Facebook's review team report

Does it has anything to do with your theme? What should I do? Can anyone please help me?

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Did you review the problems in the report and address them?

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Hello amarjano,

Unfortunately, the Instant Articles has not been designed to be used in our theme, sorry! If you want to implement this future, you should do it yourself because we cannot provide custom services at the moment, sorry!

Thanks for your understanding!

Post count: 7

Hi Catalyn,

To be honest, I was afraid that I was going to receive answer like this. That’s obviously not something that will make me happy, and I’m more than sure neither are happy all your customers.

Would you be so kind to tell me if TagDiv have plans to solve this issue in near future? If yes, is there a time frame for that?

If not, I’d like to know so that I can migrate my site to a new theme.

Aleksandar

P.S. Have you thought that you might get more clients in the future if, after solving this issue, you advertise your themes as “Facebook Instant Articles compatible”?

Post count: 23312

Hello amarjano,

Sorry for this inconvenient but please notice that our theme does not have any plan to implement this in near future updates, sorry! I have passed this functionality to our list of improvements but we cannot say for sure when this would be implemented.

Thanks for your understanding!

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I think i would need to shift to another theme.

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I’m actually using Newsmag and publishing my news as Instant Articles on Facebook using an ecxternal plugin (Pagefrog) and following the Facebook specs

It’s not so difficult to set it up

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And you had no problems getting approval from Facebook? Can you send me you URL?

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I just have to edit articles that contain a gallery styled with the tagdiv layout
in all the other cases I have no problem (is more than 1 year that I’m publishing on Facebook)

our magazine is here: https://www.greenplanner.it

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when I submitted the articles for approval I had to switch off the article box that show up from the side of the template… all the other was fine

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You are soo kind to reply back with soo much help. thanks a lot.

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