Twice I had this problem (my template disappears)

Posted in: Newspaper
Post count: 14

Hi TagDiv…

Ok so I’m going to try and explain this the best I can, because a) I am not good with what is called what technically b) I was able to get my site back thru restoring a backup.

What happens is, and this happened twice now, one today, one last week, is that my site reverts to looking like this for some reason (it’s not something I do, I know that): https://ibb.co/hdt49bT

When this happens, I have to reload the template and enter my activation code, then reactivate plugins, then reselect header and footer templates, redo my translations, etc. It’s a nightmare. And it’s not only the frontpage, but the category pages and post pages that are affected.

Do you have ANY idea why this is happening and how it can be prevented? Thank you.

Post count: 18283

Hello !

Unfortunately this is not something we see a lot. Take a look and make sure to first check for security breeches, maybe look for a security plugin in order to prevent someone to break into your website. Also start looking for a plugin conflict. please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Let us know the result !

Thank you !

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