Ladies and Gentlemen, I have a problem with the mobile design of Newspaper. When our users come from an external source (such as Twitter), the mobile design is not displayed. What should I do? Greetings, Christian from Germany
Hello Lattenkreuz,
Provide your website.
Thanks.
Hello
I have checked your website on mobile mode and I did not saw any problem with the mobile design, sorry! -> http://screencast.com/t/MA7b2iwf Where exactly do you have this problem? Provide more details about this, so I can identify the problem and also, so I will be able to provide a more accurate response.
Thanks for the message!
Hello
If you go normally to the side, there is no problem. However, as soon as a link is called via Twitter, the mobile design is no longer called. I gave you an example.
Thanks for your effort.
Example: https://twitter.com/Lattenkreuz/status/819254994234904576
Hello Lattenkreuz,
I have inspected your website on my phone, and I did not saw any problems in this regard. Notice that I have opened a post which you have shared on Twitter with a Twitter application and I did not see any problems. The website seems to work as properly, as you can see here -> https://www.screencast.com/t/jaaGW8Xot11f
Thanks for your understanding!
Hello
Well, you have the problem even on your screenshot. It is presented differently, much more ugly. Have you again correctly (1) and wrong (2) attached.
(1) https://abload.de/img/img_2426yga49.png
(2) https://abload.de/img/img_24279dzdm.png
Regards
Hello Lattenkreuz,
I have checked again your website on Twitter and I did not saw any issues. Please look at this -> https://www.screencast.com/t/Gd82N8MEoI8 Where is the problems?
Thanks.
Hello
Check out my screenshots. The difference is very obvious. It is about the representation. The designs are different.
Regards
I check on my phone clicking on the tweet and my twitter integrated browser opens correctly. Thats can be a problem of your OS or settings APP. (my phone its galaxy S7 edge and twitter its up to date)
The difference is not to be overlooked. I beg you. Look at my first screenshot and then second. The introduction of the text in the second is quite different from the first. Even in the further course of the text, this looks just shitty when the mobile design is not displayed. For example, the ad banner is left-aligned, just like the entire text, which is normally a block sentence. Do you see what I mean?
Hello Lattenkreuz,
Please keep in mind that our theme does not have any control over the design which is displayed on Twitter App, sorry! Notice that this will vary from device to device, sorry! I have made some tests on my side using the Twitter App and the theme seems to work as properly.
So, if you are unhappy with our product, please request the refund and we will give it!
Thanks for your understanding!
