Twitter button on author page disfunctions

Posted in: Newspaper
Post count: 6

Hello,

Clicking on twitter thumbnail on author’s page directs to “author page/twitter username” which is 404.

for example
https://www.reviewary.com/author/eageus/
when we click on twitter in this page it directs to
https://www.reviewary.com/author/eageus/eageus

Thank you

Post count: 20688

Hi,

You must edit the wordpress user profile and assign a valid link to a twitter profile, to each of the users like here in this example – https://www.screencast.com/t/maOQpTpHAF

Thanks

Post count: 6

it automatically deletes the url and turns it into username

Post count: 20688

Hi,

I have tested this on my end – https://www.screencast.com/t/cODZ8vVfV and the twitter link displays works properly – https://www.screencast.com/t/lzk4aEFKoedhttps://www.screencast.com/t/JGuY8sN2lPu
Maybe you have a plugin that is somehow interfering in this process, I suggest disabling all the plugins except Visual composer, clear the cache and try again and enter the link in the twitter field and see if it is saved accordingly, not just the username.

Thanks

Post count: 6

nope did not work.
the problem exist in author page.
the author twitter link works under an article, but does not work in author page.

Post count: 20688

Hi,

If you tried the suggestions recommended above, checked any custom code you might have added to the theme files, and the twitter account is still not saving properly, please send us an email at contact@tagdiv.com and provide admin login information so we can investigate your issue. Please also paste a link to this topic.

Thanks

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