Hello,
I managed to update the theme and all plugins. Before that none of my social media counters worked on my website. They all said zero fans. Now, after the update, only the twitter counter doesn’t work. It says 0 fans. The id is entered correctly. What could be done?
Thx!
It’s a theme bug. I have this problem too and I noticed that the URL adds an extra “/” to the link before the user name. That’s the reason why it doesn’t work but I can’t fix it neither. I need help too.
Wrong URL example: https://twitter.com//diarioanticipos
It shows “//diarioanticipos” and needs to be “/diarioanticipos”
Great support you have here. If I were to post the question in presales I would have got a response by now. After you buy it…
Hello,
Sorry but we had a day off as mentioned in the top banner of this page.
Please use this counter version for the twitter fix: https://forum.tagdiv.com/topic/twitter-social-widget-is-not-updating/
Thank you!
