Twitter image not showing when shared via Share Buttons

Posted in: Newspaper
Post count: 4

Hi. When sharing a post from our site to Twitter using the Share Buttons, the image (or card) does not display on the share. The share will display the post title, links and our @, but no image. We have the Yoast plugin and have the Twitter setting enabled and ‘Add Open Graph meta data’ on Facebook enabled. Facebook shares work properly with the image. All our meta tags, both twitter and og: appear to be correct.

We also have the plugins: WP to Buffer Pro, WP Fastest Cache, Really Simple SSL. We have tried deactivating one at a time, but did not solve the problem. We tried disabling our CDN, and checked our SSL via Qualys SSL Labs. When using the Twitter Validator, we receive the message: ERROR: Fetching the page failed because other errors.

We tried to disable the share buttons from the Theme Panel/Social/Social Share, but the buttons still appear on the post pages. We were going to install another share plugin just to test, but cannot get the Share buttons off the posts.

Any suggestions for other things to check.

website: https://epgn.com

Thank you.

Post count: 35449

Hi, indeed, twitter requires certain markups to exist in order to function – https://developer.twitter.com/en/docs/twitter-for-websites/cards/guides/getting-started
But the strange thing is that from what I can see, all these are already in the source pages. Can you set the code in robots.txt, if not it is already set.
It also means that if you use a standard post template and the option in the theme panel, even if it is unchecked, it no longer appears, then most of the time the problem is from an object cache – https://i.imgur.com/95pPehz.png
Thank you!

Post count: 4

I appreciate the reply and notes. We rolled TLS back to 1.2 and it seems to have solved the problem.

One other issue we discovered. All our posts pre-2020 are showing “Critical Error”. Not sure what caused this, maybe a past update conflict. I can go to one of the post’s in question, edit, save, and clear cache then the post will appear. I know I can edit them all one-by-one, but do you know of a bulk or quick way to solve the issue?

Thanks.

Post count: 27744

Hello,

The theme doesn’t have this option to edit bulk, but you can use a plugin for this or try quick edit -> https://wordpress.com/support/posts/edit-posts-screen/#:~:text=status%2C%20and%20sticky.-,Bulk%20Edit,and%20click%20the%20Apply%20button.

Thank you!

Post count: 4

Thanks for the quick reply. I will do the bulk edit. That appears to do the job.

Post count: 1
Post count: 27744

Hi,

I just checked and the featured image is displayed -> https://i.imgur.com/AqOBxr0.png -> https://i.imgur.com/JSQJP0t.png

Thank you!

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