Twitter Tracking Pixel

Posted in: Newsmag
Post count: 23
RCounsell
#249654
Aug 21, 2018 at 10:17 pm

Hi,

I seem to be having an issue having the Twitter tracking pixel responding with Twitter. Twitter claims that the code is not sending data.
I have placed the pixel within the theme panel underneath my GA code and also in the footer table but still no response.

Any ideas?

Thanks!

Post count: 23312
Catalin
#249707
Aug 22, 2018 at 10:03 am

Hello RCounsell,

Unfortunately, we do not make any tests in this case and also, we do not know how this work, sorry! First of all, you should learn how to implement it in WordPress and then test it with our theme. Maybe could be some special steps to following, sorry! Check some online guides for this -> https://business.twitter.com/en/solutions/twitter-ads/website-clicks/set-up-conversion-tracking.html -> https://business.twitter.com/en/help/campaign-measurement-and-analytics/pixel-helper.html but please notice that we cannot say for sure if it will work or not as expected with our theme, being an untested thing with our product, sorry!

Thanks for your understanding!

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