Morning,
Since the second last update – and not if it is related – our photo articles (using Instagram photos) are acting up. We post about 15 images or from Instagram and for whatever reason they are being squished on top of each other. I looked at past articles and they are still loading good so we are baffled on how to correct this.
Here is an example:
http://victoriabuzz.com/2018/02/photos-from-chinese-new-year-lion-dance/
Also, since the last update, when we upload a featured image – the options are not displaying, such as cropping and scaling etc. All we see is: Regenerate Thumbnail.
Hello,
This could be a plugin conflict so please disable all plugins except the page builder, clear cache and reset cdn files if you use it. Please also check any custom code you might have added to the theme panel or the theme files. If you use a child theme, please switch to the main theme to make sure it does not affect the proper functionality of the theme.
Thank you!
Hey,
Thanks for the help. We moved our website to staging and did the tests as suggested above, but the issue remained. We looked at older articles that are similar (with Instagram posts) and those ones are displaying correctly – so it seems to only be happening with new posts.
Any further suggestions is greatly appreciated.
Thanks!
Hello,
Please check this topic as it seems there is an issue regarding instagram media with the iframe being delivered
https://forum.tagdiv.com/topic/embedded-instagram-problems-on-recent-posts-only/
Thank you!
That worked! Thank you! We had to add to both Mobile and Deskto custom css.
For those reading this thread, here is what worked for us:
“Please check all of the embed codes. As an alternative, add this css code in your theme panel- custom css box to make sure the position stays relatve:”
.instagram-media{
position:relative!important;
}
