Two problems on mobile devices

Posted in: Newspaper
Post count: 43

Yesterday, we bought and installed Newspaper on our website and we overall very happy – you really did a nice job here 🙂

We do have to feedbacks from users, though:

1. When on iPhone / iOS7 / Nexus 7 / Galaxy Note 3, the menu button on top of screen doesn’t do anything.
2. Also, on same devices, the search button also doesn’t do anything

Are these just local problems with our installation or general bugs? 🙂

Post count: 3343

Hello,
Please check to not have some javascript conflicts from plugins, check in console on Firefox, Chrome.

If you have please deactivate some plugins and see if work.
Provide us your site URL to take a look.

Thanks for the message!

Post count: 43

Our site is http://www.livingsmarttv.dk 🙂

Post count: 854

hello,
i sow that you are using W3 Total Cache, please disable that, it conflicts with the theme. Also if you have additional pluggins installed, try deactivate them, then try again.

Thanks for you message.
Radu A.

Post count: 43

Hi Radu

I’m a little surpriced to this advice, as you guys have a thread here in forum telling us to use w3 for better speed, but ok, I removed it now again.

The problem is still there, though?

Post count: 3343

Hello,
You can use the W3 total cache but not for minify the js(with this have some conflicts).
You have deactivated plugins that you use just for a test to see if work?

Thanks!

Post count: 43

Yes, the site is now without any cache, no minify etc.

Post count: 43

Any news?

Post count: 3343

Hello,
Still you have js conflicts. http://screencast.com/t/Uni5cUXZGsE3
Please deactivate all plugins and see if works.

If you want you can send use access to your worpdress and we will take a look. Send via email at contact@tagdiv.com

Thanks for your message

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