my site is tbtbangla.com ater upgrading the home page is not loading.
It seems to be loading now – https://www.screencast.com/t/lw5josP6dxdB
There are no more issues from what I can see.
Loads but takes more than 10 min. i have deleted the old one and installed again
I have bigger problem problem 🙁 dealing with a different thread since yesterday… no proper reply from support 🙁
Now I changed to temp theme to make the site available …
https://forum.tagdiv.com/topic/after-8-7-upgrade-home-page-is-not-loading-completely/#post-218760
@dralim Please send us an email at contact@tagdiv.com and provide admin login information and FTP access. We will take a look and continue the discussion by email. You have created multiple topics and replied in other topics so it is hard to keep track of them all. We will continue the investigation by email.
@anoopcnair In some cases the issue is caused by a setting in the server, this setting in cpanel mainly
– https://www.screencast.com/t/bTBuIp7590RX
– https://www.siteground.com/tutorials/cpanel/lets-encrypt/#How_to_issue_and_install_a_new_Lets_Encrypt_certificate_yourself
Check if that setting is enabled and disable it. We will continue the investigation and try to identify why that setting is causing issues with the theme.
Or you could revert to theme version 8.6 until these issues are fixed. If you do not have that version of the theme, contact us by email and we will provide it.
Do you have the source file for 8.6 please?
I don’t have the previous version
As I mentioned above you can send us an email at contact@tagdiv.com and we will provide theme version 8.6.
