Umlaut Problems – Keep having them with TagDiv Composer – edit already published

Posted in: Newspaper
Post count: 48

Hi there,
We keep having Umlaut problems on our website.
They happen if we have an already published page and want to edit something on that specific element. then the Umlaut all get lost and transformed into other symbols see attached screen shot
https://prnt.sc/koz4wv
Sometimes i can see them them changing right away as soon as i click the element when i then click edit content and select the text editor text and not visual they change back.
this only happens if i edit a page that has already be published.
it was suggested before i FTP the whole theme back up, which i did. but it seems it didnt fix the error. we run the latest version of the theme. having a german site, we do have quite a few umlauts.
any ideas? solutions? thank you

Post count: 22421

Hello,

Please contact us via email at contact@tagdiv.com and provide a link to your site, wp-admin and cpanel access so we can login and investigate why this happens.
Please post a link to this topic as well so we can identify you.

Thank you!

Post count: 48

ok, thank you.. we have written you a mail

Viewing 3 posts - 1 through 3 (of 3 total)
The forum ‘Newspaper’ is closed to new topics and replies.