Unable to Activate Newspaper 8 theme after update

Posted in: Newspaper
Post count: 6

Hello, for some reason I’m not able to activate my Newspaper 8 theme. I followed all the steps and got my server ID, when I go to click on the activate button nothing happens, it’s like the button doesn’t do anything. Can you look into this?

Thank you.

Post count: 27

Same here, cant use regular activation because it forces me to register new account but when I fill in my details and try to Activate theme it says that my email is already used. Because I already have account, but there is no option to login to it, just to create new one with activation.

When I try to activate manualy, I get verification on manual activation page and fill in TAGDIV ACTIVATION KEY but after pressing Activate nothing happens…

Post count: 28

Me too, I have an account and I use Newspaper for 2 different sites. Now I must create 2 accounts more (total 3) with 2 different mail and username.. No sense this..

  • This reply was modified 9 years by Ersoy B..
Post count: 20688

Hi,

We are aware of the theme activation issue that is happening at the moment. This is due to our desire to improve the activation process. We are currently working on a solution and it will be provided to you as soon as possible.

Thank you for understanding!

Post count: 7909

Hi,

There is an issue with the manual activation and we will release an update for it. But the normal activation should work, we have tested it and I have successfully activated a client’s theme without any issue.
Please send an email at contact@tagdiv.com and provide you site url, wp-admin and the item purchase key and we will take a look. Also paste a link to this topic so we can identify you.

Thanks!

Post count: 1341

There is an issue with the manual activation and we will release an update for it. But the normal activation should work, we have tested it and I have successfully activated a client’s theme without any issue.

Hi!

Does this mean that it is better to wait with the update?

Thank you!

Post count: 7909

@Edward Normal activation should work properly. I could not find any issues with it.
Please send an email so we can take look.

Thanks!

Post count: 27

Normal activation will probably work if you create new account, but I already have one and it refuses my email. Should I wait till you add option to login instead registering new one? Is there any limitation if I run Newspaper without activation until you update it?

Post count: 7909

@Wlk You don’t have to create a new account, just activate the theme using the item purchase key used to register on forum.
Please send an email like I said above.

Thanks!

Post count: 7909

I just want to let you know that we have fixed manual activation. Please download the theme again from themeforest and reinstall it.

Thanks and sorry for inconvenience!

Viewing 10 posts - 1 through 10 (of 10 total)
The forum ‘Newspaper’ is closed to new topics and replies.