Hello,
I am unable to activate the theme, whenever i enter the details and click on activate, the activate button just keeps spinning with no action.
Here is an image for reference.
Hello,
If you don’t have success to activate the theme following this guide -> https://tagdiv.com/how-to-activate-the-newspaper-theme/, you can activate the theme manually => https://www.screencast.com/t/GDo5doWPUM1M.
Hope that helps you!
Thank you!
Hello,
I have tried both of these methods with no go.
What i noticed is that there is no response from the browser once I click activate.
Best,
Srinabh
I have also gone through the forum and tried the below with no success.
1. This problem can solved this problem in this way:
go in Newsmag > System status and replace the url from: -> https://i.imgur.com/St8rQKd.png
admin.php?page=td_system_status
in
admin.php?page=td_system_status&reset_registration=1
And try after that to activate the theme.
Theme activation -> https://tagdiv.com/how-to-activate-the-newspaper-theme/
Hello,
We need to take a look and see what happened there.
Please contact us via email at contact@tagdiv.com and provide the following:
– admin URL and credentials.
– A link to this topic in order to identify you.
Our team will take a look!
Thank you!
I have sent an email just about yesterday aswell to which i have not got a reply, since i suspected this won’t be fixed over here.
I have sent another email, please work on this.
I hope to hear from support soon regarding the issue
Hello,
Unfortunately at the moment, the support is a bit crowded, we have days off for Christmas.
Our team will answer you as soon as possible and we take message one by one starting with the older ones. For some messages, we need more time to test and research the issues/requests/reports.
Thank you for understanding!
