Unable to change background color

Posted in: Newspaper
Post count: 2

Hi,
I trying to change the background and accent color, but the configurations on Theme Coloro tab seem not working for background color and accent color.

How have I to change those colors?

Thank you.
Daniele

Post count: 22421

Hello,

The colors should work as expected. Please check other settings in the theme panel and see if they also do not work.
If you use wordfence, please set the firewall to learning mode. If you don;t please disable all plugins except visual composer, clear cache and reset cdn files if you use it. Also if you use a child theme, please switch to the main theme to rule out any custom code affecting the theme panel.

Let us know how it goes.
Thank you!

Post count: 2

Hi,

It is a new wordpress and theme installation. It is working on the parent theme. So there no custom code.
The panel is working, I am having issues only for the Theme colors->General theme colors options.

I have installed the “black version” demo.

Tried to disable plugins but it is still not working.

Thank you.
Kind regards.
Daniele

Post count: 23312

Hello Danieleelli,

Please check your system status and if it is not increased to the higher value please do it according to our documentation here -> https://forum.tagdiv.com/system-status-parameters-guide/

Hope this helps and let us know how it goes!

Thanks for the message!

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