Unable to disable the Mobile View using Gutenberg for Cloud Library Templates

Posted in: Newspaper
Post count: 17

Hi

> I have imported a single post template via the Cloud Library (Single Post Template – Magazine PRO). Edited the template for the desktop version, all good.

> Imported a header and a footer template and designed them to my liking (Header Magazine Pro Mobile & Footer Magazine Pro Mobile). These are only for the mobile view.

Now, I created a mobile version page of Single Post Template – Magazine PRO using the TagDiv Composer, assigned the two mobile header & footer templates but they are not showing.

If I would be able to edit the Single Post Template – Magazine PRO using the Gutenberg editor and disable the mobile theme settings I believe it would work, as it works for regular pages.

https://i.imgur.com/PFpL5vE.png

How can I disable the mobile theme for a desktop cloud library template?

Please advise.

Thank you

Post count: 21065

Hello!

You need to switch off the mobile theme from your screenshot, also disable the plugin from Dashboard -> Plugins.

If you want to use a mobile page, then you need to assign it to your homepage. For more information about this mobile version please take a look in this article: https://tagdiv.com/newspaper-10-3-7-update-brings-customizable-and-fast-mobile-pages/

A full explanation you can find here: https://www.youtube.com/watch?v=SpGkOnJeNZY

Thank you!

Post count: 17

I am unable to disable the mobile view template for pages imported from Cloud Library. Only for regular created pages.

I already assigned a mobile page for the homepage, works great, footer & header showing off properly.

However, assigning the same footer & header for a single post/category template doesn’t apply.

I have looked over the videos.

If you can assist more, we can talk on the phone, I’m local.

Thanks!

  • This reply was modified 5 years by comms.
Post count: 21065

Hello!

Please make sure you have a cloud/PRO template for that single post/category template in order to assign your mobile page.

Thank you!

Post count: 17

I do have a cloud/PRO template for that page!

Post count: 21065

Hello!

Sometimes, the issue can be from a plugin conflict, that’s why, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
If this problem is not solved after that, then we need to take a look and see what happened there.
Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– a link to this topic in order to identify you
Our team will take a look!

Thank you!

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