Unable to download the update

Unable to download the update. Is their an issue?

When I updated the theme with the latest, it prevented the site from loading properly on the front-end. Wait a while until everything gets ironed out.

Yes that is what I intend to do. Thank you! : )

Because in my word press, I have Envato configured and always have been able to download the updates. But my biggest concern is that some that have already done this are experiencing failures – 500 errors, etc. or pages not loading.

The envato ‘plugin’ updater will never work 100% of the time and may break site.

Always *best* to do it via FTP, as you can make a safety backup of your site before uploading new folders, in case something breaks or bad plugin causes site to not work at all due to some unexpected compatibility issue.

Also remember when doing major upgrade
– backups should be made of working website
– you will need to update theme, and theme related plugins; disable other plugins for testing
– disable any caching plugins, clear caching
– ideally disable mod_pagespeed during upgrade if using that via htaccess
– after upgrade you may want to use the wp-optimize plugin to help clean up any gremlins in dbase; –and– you should resave your ‘permalinks’ to clear transients
– you will also need to clear your history/cache in web browser to ensure you’re seeing the new CSS for site being loaded properly, or site may look broken/different

Also worth considering
a) copy the text/shortcodes from your home page layout into text file
b) copy/export any custom css
c) copy/export to text file any complicated widget codes you have setup

Chris

• This reply was modified 8 years by simchris.

Thank you! We did get it to work.