Unable to edit existing page with TagDiv composer

Posted in: Newsmag
Post count: 19

there are 2 issues.
1) Existing page created with TagDiv composer the “Text with title” can not be edited. When I try to edit content show iup blank and when I try to replace it with a new one there is no save option

2) Single image on front page allows to import from URl but after saving disappears. On post pages it works fine.

Post count: 19

I have a second issue. The site map can not be read by google. Site map URL is https://www.canindia.com/sitemap_index.xml
Presently using SEO Rank Math. I have disabled all the installed plugins and added Google XML and the issue is still present

Error message
Sitemap can be read, but has errors
Empty Sitemap
1 instance
Your Sitemap does not contain any URLs. Please validate and resubmit your Sitemap.

Post count: 35449

Hi canindia1, there is no save button for “Text with title” element, this will be saved automatically. You must make sure that you have the last theme version, Newsmag 4.9.6 and you do not have other plugins that are interfering with them theme options (make a test only with theme plugins enabled). Also the theme requirements must be as in our guide https://forum.tagdiv.com/newsmag-requirements-for-newsmag/
For the problem with the images url, it can be from a plugin conflict or some security module, please check the console to see if you have some errors when you set the image.
For the seo problem, please make a test using the Yast SEO plugin, this was tested with our theme and should work correctly.
Thank you!

Post count: 19

I have followed the instructions provided. I have disabled all plugins and tested TagDiv composer and still having the same issue. I was using SEO RankMath and WP Total Cache previously and have replaced them with the recommended Yoest and Wp Super cache and that too did not resolve the issue.

My server specs meet the outlined as per https://forum.tagdiv.com/newsmag-requirements-for-newsmag/

1) the problems of editing “Text with title” . One of the page effected is
https://www.canindia.com/advertise-with-us/

2) Yoest Site Map is coming up with error Sitemap can be read, but has errors, with both Google and Bing. Sitemap link is https://www.canindia.com/sitemap_index.xml

Please let me know want action is required to resolve these issues.

Post count: 35449

Hi,
Make sure that this code https://i.imgur.com/GnrqlYd.png is set too
Please make a new page and edit it with tagDiv Composer, if this is working, that means that you have some code or something on that page that can interfere with the theme.

Post count: 19

I have tried your suggestion as well as disabled all plugins and with Cloudflare disabled and still have not resolved the issue.

Post count: 35449

Hi,
Please send us an email at contact@tagdiv.com and provide admin login, as well as cPanel. We will take a look. Include a link to this topic in the email.
Thank you!

Post count: 19

I have sent the email with requested

Post count: 19

Any update on this ticket?

Post count: 35449

Hi,
We received our email, and one of my teammates will check the problem. For the moment we do not work on weekend and that is way you didn’t got an reply.
Thank you for your understanding.

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