Hi. I tried to install demos by the install demo function of this theme, but it always show an error and fails,please see my attached image
Is there a way to fix the error or another methods to install the demos?
Hi
I believe it happens due to your server configuration which is not responding, it could be due to a delay or it could also be a temporary issues so you can try this a few times and if you still get this error please contact your host provider and let him know about this, ask them to unblock our demo in order to retrieve the theme data. It could also happen due to your wp install or other plugins might also cause this so you could also test this on a fresh wp install and let us know if you still get the same result. Also make sure that your permission for the upload folder are set correct. You can try this by trying to upload an image in media library. If the process succeeds then the permission are ok. If not you can use the c-panel to change permissions (set them to 777) if you have access to it or if not please contact your hosting provider.
Hope this help.
Thanks
