unable to install default demo

Posted in: Newspaper
Post count: 32

am getting this error

Ajax error. Cannot connect to server, it may be due to a misconfiguration on the server
textStatus: error
td_ajax_request_name:
full_demo_remove_content_before_install
errorThrown Internal Server Error

responseText:

Post count: 7909

Hi,

Please make sure that you have permission for upload folder, you can try to upload an image to media library to check this. Also you can contact your host as this may be related to the server configuration.

Thanks!

Post count: 16

i am getting error like this what can i do.?

Ajax error. Cannot connect to server, it may be due to a misconfiguration on the server.
textStatus: parsererror
td_ajax_request_name: full_demo_remove_content_before_install
errorThrown: SyntaxError: JSON.parse: unexpected character at line 1 column 1 of the JSON data

responseText: wp-config0

Post count: 22421

Hi,

If the server doesn’t allow external connections or has some restrictions for it the theme demo install system returns an error like the one you encountered. It could be due to a delay or it could also be a temporary issue so you can try this a few times and if you still get this error contact your host provider and let him know about this. Another cause may be the traffic, each operation has a time limit, at certain hours the traffic may be high and while the theme tries to download the images the operation exceeds the allocated time and a 404 or timeout error may be returned.
Please make sure that you have permission for upload folder, you can follow this tutorial in case you need to change the permissions: https://codex.wordpress.org/Changing_File_Permissions (changing permissions to 777 fixed the issue for most users)
It could also happen due to your wp install or other plugins might also cause this so you could also test this on a fresh wp install and let us know if you still get the same result.

Thanks.

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