Hello!
Today we discovered we couldn’t log into our website’s control panel. We disabled all plugins (renamed the plugins folder) and were able to log in. After that, we started enabling plugins one by one and discovered a problem: when we enabled tagDiv Composer, the same problem reoccurs.
I can’t reinstall the plugin – screenshot
Can you tell me what to do?
Thanks
And when we try to install the plugin, we get the following message:
cURL error 28: Failed to connect to cloud.tagdiv.com port 443 after 10002 ms: Timeout was reached
Hi,
Please use an FTP or file manager and delete the tagDiv Composer plugin. After that, try to reinstall the tagDiv Composer from Newspaper > Plugins. This should resolve the problem.
Thank you!
Nothing works, we get the same message
Our hosting provider told us that the website’s IP address is being blocked by Cloudflare
Hi,
I see that you have the cURL Error 28, which is usually caused by something:
How to Fix cURL Error 28: Connection Timed Out in WordPress – 6 Effective Solutions
The last option is to download the theme from the Themeforest, get teh full package after that, unzip it, and manually install teh theme plugins.
Got it. I’ll come back to this thread on Tuesday if the solution doesn’t help. Thanks!
