Unable to load home page

Posted in: Newspaper
Post count: 11

Hello,

I installed the newspaper theme and followed the instructions in the documentation to create a home page. Including the step to go to Settings > Reading and set the newly created home page as the Front page.

However, when I try to access my site, the browser displays an error page stating:
“The page isn’t redirecting properly

Firefox has detected that the server is redirecting the request for this address in a way that will never complete.

This problem can sometimes be caused by disabling or refusing to accept cookies.”

This is the same case in all browsers. I tried other themes and did not get the same issue. Can you please help me resolve this problem?

FYI – My site has an SSL certificate installed. Please let me know if you need more details.

Thanks,

Ezenwa

Post count: 23312

Hello ezenwa1,

Please try to make a new clean install in another sub-domain of your site and try to install the latest version of the theme from scratch without any untested plugins and check if this working for your side. Try to clear all your caches. Also, before doing that, please try to a default theme and check the behavior and let us know if this is still there to the default theme or but only for our theme. If this behaviour is still there and on the default theme it means that the issue is not theme related and you will have to revise your WordPress installation.

Hope this helps and let us know how it goes!

Thanks for your understanding!

Post count: 11

Hello,

Thanks for your help. I am able to load my homepage now. It appeared to be an issue with the install on my staging site. Thanks!

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