Unable To Save Changes

Posted in: Newspaper
Post count: 9

Hi there,

Just installed the theme with the default demo. Everytime I make a change in the theme panel and hit save settings it seems to work but when I go to my website and refresh no changes appears!!!!!

I’ve been trying to resolve this problem for the past 2 hours. I never had this kind of problems with other themes.

I’ve cleared the cache in IE 11 but still does not work. I’ve tried with Firefox, Safari and Chrome same thing.

I’m hosted at Hostgator

As for plugins I only have these 3 activated:
Akismet
WPBakery Visual composer
WP Super Cache

Theme status in theme panel indicates 3 yellow squares:

1.
30 – the execution time should be bigger than 60 if you plan to use the demos

2.
1000 – the max_input_vars should be bigger than 2000, otherwise it can cause incomplete saves in the menu panel in WordPress

3.
40 MB/request – We recommend setting memory to at least 64MB. The theme is well tested with a 40MB/request limit, but if you are using multiple plugins that may not be enough. See: Increasing memory allocated to PHP

Tried to increase memory allocated to PHP but it seems to be already done.

The file default-constants.php Line 18 to 29 is this:
// set memory limits
if ( !defined(‘WP_MEMORY_LIMIT’) ) {
if ( is_multisite() ) {
define(‘WP_MEMORY_LIMIT’, ’64M’);
} else {
define(‘WP_MEMORY_LIMIT’, ’40M’);
}
}

if ( ! defined( ‘WP_MAX_MEMORY_LIMIT’ ) ) {
define( ‘WP_MAX_MEMORY_LIMIT’, ‘256M’ );
}

  • This topic was modified 10 years by Foupin.
Post count: 6535

Hi

Try to clear all caches, deactivate all plugins, leave just Visual Composer active and test again, also verify the console for error while saving the settings on the Theme Panel, usually it displays a 403 or 404 error.
If the problem persist try to increase max_execution_time at least at 300 and the max_input_vars should be bigger than 2000. Those values are set in php.ini file so try to access it but note that some hosts may restrict the access at this file, if you don’t have access to it contact your host provider and let him know about this situation.
The WP_MEMORY_LIMIT from default-constants.php file it’s overwritten by the value from wp-config.php so try to modify the value from that file, here it’s a guide regrading this
http://codex.wordpress.org/Editing_wp-config.php#Increasing_memory_allocated_to_PHP

Let me know how it goes!

Thanks!

Post count: 9

With no success I tried:

1.
Try to clear all caches, deactivate all plugins, leave just Visual Composer active and test again

2.
I do not know what is the console for error?!?!

3.
I’ve modified the value for WP_MEMORY_LIMIT in wp-config.php and default-constants.php

Tried all of these without success.

Post count: 1291

Hi,

I suspect it comes from the max_input_vars – http://screencast.com/t/1qjzpTJX – try to increase it from the default 1000 to 5000. You have to check the host documentation for details on how this can be done, usually you have to add a php.ini file in the wordpress directory and add the following lines in it:

max_input_vars = 5000 
suhosin.post.max_vars = 5000 
suhosin.request.max_vars = 5000

Please send an email at contact@tagdiv.com , include a link to this conversation and provide wp-admin access so i can take a look.

Thank you!

  • This reply was modified 10 years by Emil G.
  • This reply was modified 10 years by Emil G.
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