Unable to set a Cloud Template for a Post Series page

Posted in: Newspaper
Post count: 57

Hi,
I’m unable to set a Cloud Template for a Post Series page due to which, every time I try and load a series page it’s giving a 404 error. I tried updating Newspaper theme at my site as well to latest available version, but there was this issue when I did that : https://forum.tagdiv.com/topic/unable-to-retain-appearance-settings-after-updating-theme/

Can you kindly help identify and resolve this issue?
Thanks,
Geet.

Post count: 57

Here is a snapshot of available types of Cloud Templates being shown at my end https://photos.app.goo.gl/rJBT7W4vM1Dnmmk46

Post count: 57

Update: I have been able to update theme to latest version available successfully.

But the Series page Cloud Template type is still unavailable.

  • This reply was modified 4 years by sanjeev.
Post count: 21065

Hello!

You need to assign those templates to your pages from your website.
For example, check our video tutorial about how to import and assign cloud library templates: https://www.youtube.com/watch?v=6m8-EebnfM0

Thank you!

Post count: 57

Hi. Thanks for your previous response.
The video tutorial you shared only mentions about single post type cloud template.
Issue I am facing is that there is no availability of a cloud template type for displaying a ‘Post Series’ page.

And since there is no cloud template for it, even when I try to view a particular Post Series, it gives a 404 error instead of displaying the posts in that series.

To clarify, I am mentioning series of posts as are displayed here in WP dashboard https://agniveercom.wpcomstaging.com/wp-admin/edit-tags.php?taxonomy=series

Example of trying to display a series which presently returns a 404 error : https://agniveercom.wpcomstaging.com/series/caste-series/

List of available cloud template type in WP dashboard https://photos.app.goo.gl/ZUd6Y41kRWE2eA86A (Post Series page is missing)

Kindly help resolve this issue. Regards.

Geet

Post count: 21065

Hello!

I can not access your website because I’m not logged in. Please make a full backup, send an email at contact@tagdiv.com and provide wp-admin, so we can investigate this issue. Also paste a link to this topic so we can easily identify you.
Let us know and we will gladly assist you.

Thanks!

Post count: 57

Thanks, let me share shortly after ensuring a back-up.

Geet

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