Hi Admin,
can you help with this we are not able to use the navigation,Can you if something wrong with the any of the javascipts..
Hello tollywoodfans,
I have checked your website and I saw that you have some errors in your console, like this -> http://screencast.com/t/ngmW8JEIcJ Also, I noticed that you are using some untested plugins into your website which could cause the js.errors Please try to remove all your plugins, leave just Visual Composer to active, clear all cache and install only the plugins that come bundled with our theme and rule out the conflicting plugins.
Hope this helps and let us know how it goes!
Thank you for the message!
Hello tollywoodfans,
My advice is to give up to your untested plugins and check the result after this and see how it works. Could be a lot of reason in the theme that could be generated by this plugins and if you try to modify the js file you can broke the theme. Please try to disable all the active plugins, leave just Visual Composer to active, clear all cache and install only the plugins that come bundled with our theme and rule out the conflicting plugins. Also, I noticed that you are using the Jetpack modules in the theme…first of all, try to disable it because this kind of plugin are not working as properly with the theme and seems to cause a lot of issues.
Hope this helps and let us know how it goes!
Thank you for the message!
Hello tollywoodfans,
I have checked your website again and I saw that your mobile menu is working fine now. Please noticed that we cannot provide support for custom modifications, modifying the js files or other changes through code. Please notice that we can only guide/recommend you the right direction. If you want to display more levels in our theme and you need more technical support for your custom modifications, please consider hiring a freelancer/developer to help you because we cannot provide customization services at the moment, sorry!
Thank you for your understanding!
Hello tollywoodfans,
Until now, we do not have any bad reports in this regard and the navigation bar still working fine without any js modification. Please notice that is valid if you are not using untested plugins which could interact with the theme and could cause a lot of unknown issues. Also, I have checked you page source and I saw that you are using Jetpack plugin. Please notice that this is a complex plugin and could create some errors in theme…how it is possible, try to avoid using this because the plugins seem to be a problematic (in special photon module).
Thank you for your understanding!