Unassign or remove license from previous domain

Posted in: Newspaper
Post count: 4

I want to remove the license and unassign the website from the previous testing temporary site

Post count: 21065

Hello @Rohith!

You’ll need to reset the license key from that website: https://app.screencast.com/ZjhurAcnmtoEd and remove the theme (delete), in this way the license will be available for the new website and you can use the theme without any problems.

Thank you!

Post count: 4

I have done the same but on new site I can’t assign, still I can see the old domains

Post count: 4
Post count: 21065

Hello @rohith!

Contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– the license certificate and purchase code
– a link to this topic in order to identify you
– specify the current domain you need to assign the license key

Thank you!

Post count: 4

yes, Shared please reply as a priority these issue blocking us

Post count: 21065

Hello @rohith!

If you sent an email, then we will take a look and try to help you as soon as possible.
Please be patient!

Support Hours (GMT+3)

Monday – Friday:
8:00 AM – 17:00 PM

Thank you for understanding!

Viewing 7 posts - 1 through 7 (of 7 total)
The forum ‘Newspaper’ is closed to new topics and replies.