Hi,
Tries to update several times using Newspaper.zip but keep getting this error The uploaded file exceeds the upload_max_filesize directive in php.ini.
Increased permitted files size in php.ini to 1000mb but still received same error.
Make sure you’re using the zip file with just the theme files and not “all files.”
Or, unzip the file on your HD, then upload the files via FTP, and make backup of your old site content at same time for safe keeping in case you need to “roll back.”
Chris,
I’m certain that I’m using the zip file with just the theme files. I just tried again and once again got the following error “The uploaded file exceeds the upload_max_filesize directive in php.ini”.
It is not acceptable to me to have to unzip the Newspaper.zip file then upload all the files by ftp. There must be something wrong with the Newspaper.zip file that prevents it uploading correctly and causing this error.
My two previous themes (Bolid and Unpress) allowed me to use Envato’s automatic update successfully too so why on earth can’t I do this with your theme.
Not my theme, buddy. I don’t work here, just giving advice.
Upload works for me, just fine. Maybe you got a bad download.
If the error message is coming from your server, maybe double check the settings.
If Envato plugin not working, that’s not an issue with the theme, but a problem with Envato’s crappy plugin.
Oh well… I’m sure you will figure it out. FTP best way to update all WordPress themes as it avoids the exact issue you’re having with YOUR web server config.
TagDiv will be back Monday to help if you can’t sort out the issue before then.
Chris,
Please accept my humble and heartfelt apologies. Had to upload theme update and js_composer update using ftp.
Then I thought I would raise the problem with Hostgator again and this is what they said:
The php.ini has it set, but the domain hasn’t been pointed to that .ini file. Bear with me just a moment.
(8:16 am) [Robin R.] So you know, I included this code in the .htaccess file, to point the site to use the custom php.ini that was set up in the same directory:
<IfModule mod_suphp.c>
suPHP_ConfigPath ./php.ini
<Files php.ini>
order allow,deny
deny from all
</Files>
</IfModule>
So as you can see the first time I contacted Hostgator although they increased the upload file size allowed they forgot to include the code in the .htaccess file to point the domain to the custom php.ini file with the 1000mb max file size.
Maybe this will help others who encounter the same problem.
Best wishes
Derek
