Update to 11.4.3 makes it impossible to filter by tag slug

Posted in: Newspaper
Post count: 50

Update to 11.4.3 makes it impossible to filter by tag slug, both in Flex Block 1 and Trending Now, at least. I reverted to 11.4.2 and it was resolved.

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Hi,
Thank you for letting us know about this. We’ll make some tests and if there is a problem we’ll try to resolve it as soon as possible.
Thank you!

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Hello, we are developing a site identical to ours in staging, when we upgraded the problem appeared.

For example, on the homepage, we have a trending now block that has a filter for a specific slug. But all the latest posts appear.

How can we give you access to verify?

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I can confirm, update to 11.4.3 broke the filtering by tag on my site too.

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Hi,
Please disable and delete the tagdiv Composer plugin, after that reinstall it from Newspaper > plugins, this should resolve the problem.
Let me know the results!

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I can confirm that in the ‘trending now’ block it works. But in a ‘flex block 1’ with the following filters: ‘category filter’: ‘single -related from tags’ and ‘Filter by tag slug’ doesn’t work, when in version 11.4.2 it works.

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Hi digitalrecordtv, can you please provide a screenshot with the tag slug on flex block so we can make some tests (https://i.imgur.com/l1sLTJ1.png), for me everything seems to work, but maybe you have a different structure for the slug.
Thank you!

Post count: 50

Hi, I’ll give you an example.
As I said the category filter is ‘single – related from tags’, ‘filter by tag slug’ is in this case ‘video-p’ and there are some categories that are excluded (but apparently they do not interfere with the results obtained).

I created a single template for a type of post (programs).
In this template, there is a sidebar that displays all the videos related to this program. For this, the videos have in common with the program the tag with the ‘name of the program’ and another ‘video-p’ (exclusive to program videos).

So the filtering is done this way, whatever the program with this template, it presents videos that have the same tags (program name) through the ‘single – related from tags’ + ‘filter by tag slug’ is in this case ‘ video-p’. And in version 11.4.2 it works, see the following image (program ‘Reis’, video ‘Reis’):
https://miramar352649001.wpcomstaging.com/wp-content/uploads/2022/04/v1142-1.png

For reference, in this same version (11.4.2), if we remove the filter by tag slug, all the latest published posts appear (see next image):
https://miramar352649001.wpcomstaging.com/wp-content/uploads/2022/04/v1142-2.png

After the update to 11.4.3, the filter no longer works, see next image (conditions are the same as in the first image):
https://miramar352649001.wpcomstaging.com/wp-content/uploads/2022/04/v1143-1.png

As a reference, if you then remove the ‘video-p’ tag, there are no changes to the posts that appear (they are the same as the last posts published), which shows that it is not working in this case.
https://miramar352649001.wpcomstaging.com/wp-content/uploads/2022/04/v1143-2.png

If you need more information or access to staging, please let us know.

Thank you,
Best regards,
Samuel Pereira

Post count: 21065

Hello Samuel!

We would like to investigate this issue further.
Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– a link to this topic in order to identify you
Our team will take a look!

Thank you!

Post count: 50

Hello, the problem remains!
I did as indicated: disable, delete, and reinstall from the theme plugins panel.
It still doesn’t work.

I replied yesterday morning to your email but I still haven’t received a reply!
Thanks.

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Hello Samuel!

We will try to reply as soon as possible.
Please be patient!

Thank you for understanding!

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Hello, although it is strange to have stopped working from one version to another, I managed to solve it by changing the logic of the filters.

I keep the ‘Single – related from tags’;
I add in the ‘multiple taxonomies filter’ the ID of the videos category (since all the program videos are there);
in the ‘filter by tag slug’ the tag ‘video-p’ (which allows identifying program videos).

Thus, the filter works – in the post of a program with a homonymous tag, the videos of that program appear in the sidebar – without having to create a single template for each program.

I’ll keep testing, but I think it’s resolved.
Thanks.

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I can confirm this problem after updating to 11.4.3!

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The problem still exists – I’m on version 11.5.1.

I used to be able to filter by multiple tag slugs like this: tag-name1 + tag-name2

This no longer works.

Post count: 21065

Hello!

@Altair Dixon Please let me know exactly what you are referring to. This functionality will be added in the next update.

Thank you!

Post count: 112

In the flex block settings, I used to be able to filter posts by using the filter by tag field. In there I could use simple Expressions like + to be able to show posts that share 2 of the same tags. This has always worked up until recently- and I really need this fixed as it has broken many of my landing pages.

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Hello!

Did you have some custom code for that?

Thank you!

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No, it just worked – and now it doesnt.

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Hello!

Can you please revert the version of the theme and make a video with this functionality, so there won’t be any misunderstanding?

Thank you!

Post count: 112

Hey, unfortunately, I don’t have time to troubleshoot this error.

I’ve had to scrap conditional multi-tag filtering to opt for a more simple approach to keep our readers happy.

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