update to visual composer 4.7.4 breaks back end

Posted in: Newspaper
Post count: 51

Hi there,

After updating the theme and Visual Composer to 4.7.4 I get an unusual deprecated Visual Composer message and collection of icons at the base of every article and page. I am also prevented from editing or adding any block.

My page building has completely stopped. This does not seem to effect the front end performance or structure.

I upgraded the theme via FTP as the envato updater has not been working for some time. I deleted visual composer then added via FTP. The site is: http://coconutoilpost.com/ Can you please advise on how to restore the Visual Composer functionality?

I currently have a sub domain for testing a new version and it has no issues after the update with the same plugins. I have also tested all the plugins on both sites which did not resolve the issue. I have also deactivated and deleted then reinstalled and activated the plugin but still the bug persists?

Can anyone please advise. Here is a Link to a screenshot

Regards
Peter

Post count: 7909

Hi,

Please make sure you update the theme properly via ftp, make sure all the files were uploaded. Then clear cache and purge your files if you use CDN and also disable all the plugins except of Visual Composer and check if you still have this issue. Also disable any css/js minification.
The latest version of Visual Composer was tested with the theme and we did not found any issues.

Thanks!

Post count: 51

Hi Alin,

Thank you. I reinstalled both theme and plugin then flushed all caches. Before I had just flushed particular files. Everything is back up and running again.

Regards

Peter

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