Updated Theme Fonts Changed

Posted in: Newsmag
Post count: 49

Hi,

I just updated the theme and at first everything was fine, then one change in the Theme panel and all my fonts changed to Works Sans from the Poppins font I had before.

Lucky have exported my theme settings from before the updated and when I apply it everything is fine until I do any change, even ad changes, in the theme panel. All the fonts revert to Work Sans.

What is happening?

Post count: 49

I also noticed the top side-bar ad stopped working after the update. The ad still works on my live site but not the staging site. The ad is loading and returning an ad according to the Google Publisher Tool bar, its just not visible on the page.

Here is the staging site: https://goo.gl/bF46xi

Post count: 6535

Hi

I’ve checked your site and seems that Work Sans font is set from theme panel for all elements. The theme don’t have an option which will set the same font size for all elements so you can try to change the font only for one module or block title and check how it goes. Also try to clear all caches, purge the cdn then test the site again.
Let us know how it goes and if the problem persist please send us an email at contact@tagdiv.com with your login credentials and we will inspect this issue as soon as possible, also include a link to this topic.

Thanks!

Post count: 49

That is strange because I did not manually change the fonts in the theme panel. It changed when the theme was updated.

Any ideas why the top sidebar ad is not visible after the update?

Post count: 22421

Hello,

Our theme does not change any setting automatically especially setting custom fonts. This is a strange issue indeed. The ads should also be working still as the ad implementation was not changed. My suspicion is you have an untested plugin that is no longer compatible in the latest version of our theme. Please disable all plugins except visual composer, clear cache and reset cdn files. Then test the site again.

Thank you!

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