Updated Theme – page is gone – please help fast

Posted in: Newspaper
Post count: 122

Hi,

I updated the theme via theme panel today. First theme, then plugins. Now I get the following message and my page is not reachable anymore:

wp_booster error:
td_api_base::mark_used_on_page : a component with the ID: tdb_config is not set.
/is/htdocs/wp11173658_F1X8BBTDF3/www/brettspiele-magazin/wp-content/plugins/td-composer/legacy/common/wp_booster/td_api.php
Display backtrace
wp_booster error:
Missing parameter: ‘file’
/is/htdocs/wp11173658_F1X8BBTDF3/www/brettspiele-magazin/wp-content/plugins/td-composer/legacy/common/wp_booster/td_autoload_classes.php
Display backtrace

Both mentioned files are in the correct folder with todays date.

  • This topic was modified 6 years by julingn.
Post count: 122

Update: I deactivated all my plugins via phpmyadmin – I can access my backend again. But as soon as I activate td composer or td standard pack the site breaks.

Post count: 122

Solved it by myself. No answer required anymore.

Post count: 107

Maybe say what you did to solve it so other users who experience the same issue can learn from it?

Post count: 35449

Hi,

If the problem reaper or you have other problems, let us know!

Have a nice day!

Post count: 122

@FietsersbondHZ

1. I deactivated all tagdiv plugins via phpmyadmin. Just search within the wp_options table for your activated plugins and remove them.
2. Login to your server and remove the installed plugins. I just renamed the folders so that I can undo this easily.
3. Now a login to the backend system should work again. I went to the newspaper theme panel and activated the theme, then my child theme.
4. Install the plugins via theme panel again and start activating them. Thats basically it.

So step 3+4 is basically following the guidelines in the themes documentation. I still have no idea why the system broke in the first place – I am just happy that the page is back.

Post count: 35449

Hi,

I think that the problem was solve when you remove and deleted tagDiv Composer plugin and you reinstall in from Newspaper plugins, in most cases these steps solve these kind of problems.

Thank you!

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