Hello Team
We have had endless difficulties updating to the new Theme 9.7. It doesn’t work for us.
Found a clash (images not fitting correctly in sidebar) between TadDiv composer and WP Bakery so disabled Bakery and working good again.
Have tried turning off every plugin except TagDiv but still 9.7 theme doesn’t work.
Can I pay someone to install the new theme and get it working? Is there anyone with the skills available?
I feel like I am going around in circles.
Thanks,
Antoon
The site is https://bayonline.co.nz
Hi,
The Newspaper theme update brings a change for the theme implementation.
When you’ll be updating to the Newspaper 9.7 version, you’ll need to activate the tagDiv Composer to keep the Newspaper theme functionality you’ve previously used.
Otherwise, you will have basic WordPress functionality, complying with Envato WordPress Requirements – https://help.author.envato.com/hc/en-us/articles/360000472383-WordPress-Theme-Requirements
Please read this article we wrote on the new update https://tagdiv.com/updating-the-core-of-tagdiv-themes/ to learn what it changes and what you must do in order to keep the functionality intact.
If you are using the WPBakery and you have issues with the single image please check this topic -> https://forum.tagdiv.com/topic/using-wpbakery-page-builder/
Thank you!
Hi Calin
Thanks, but we are already running an Active tagDiv Composer plug-in.
Could you answer the question I posted about finding someone who can install the new theme version and eliminate any errors that reveal themselves as a result? Who provides this service please? This is a problem for us that we are writing to the forum to resolve after following all instructions provided by you. We need hands on support and our site ready to work for us. What technical solution can you provide or direct us to? Enough is enough. Something is broken and we can’t find out what. We have been running fine for 1, 1/2 years. Something is not right today.
Please direct us to the appropriate hands-on technical support, paid if necessary.
Thank you!
Regards, Antoon
Hi,
You can send us an email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible. We will take a look. Include a link to this topic in the email and provide as many details you can about the problem.
Thanks
