Updated Visual Composer to 4.4.2 and admin pages are blank

Posted in: Newspaper
Post count: 34

Hi:

I updated to the latest Newspaper 4.6.2 and then updated Visual Composer plugin with the zip file that comes with theme package as indicated in the update guide, but when I tried to activate the plugin I get a blank page.

And all admin pages are blank too.

I recover access to admin section and activated all the plugings that were previously working, but when I activate the VC plugin the same blank page happen. All the installed plugins work well together, except the when the VC is activated.

Any help?

Thanks

Post count: 9544

Did you fully delete the old js_composer plugin folder before installing the new one?

That is most common problem, along with not clearing any caching you’re using on the server after switching on / off the plugin.

Post count: 34

Hi:

I deactivated and deleted the pluging and then uploaded the new js_composer.zip

Post count: 9544

As much of a pain as it might be, try this method … as it DOES work, unless there is something funky going on with files.

https://forum.tagdiv.com/topic/how-to-guide-to-moving-from-newspaper-to-newsmag/

Best to do everything via FTP vs the theme panel for updates!

Post count: 34

Hi Cris:

Thanks I’m following your indication.

But now I have another issue, I open a page to edit the blocks and when click on “edit” on a block all I have is the Visual Composer logo spinning as it tries to load the block content but never does.
See capture:

Editar página ‹ My Blog — WordPress

Post count: 9544

Yeah. I have that issue notably with Internet Explorer; less so with Chrome on Windows 7/64.

The trick I’ve found with that is to do ‘save’ on right side to update, then try again, and if it spins, hit save. Then if it shows up, then go to edit.

Stupid I know. Went through this same issue over the weekend with migrating site to Newsmag from Woo Canvas. Basically it’s the Visual Composer uses a bit of memory, and since it’s all ajax based and uses WP “transient” settings, seems like browser runs out of something.

And I’m on a Mac Pro with 32GB of RAM, running Windows in 64 bit – what memory am I running out of ? 🙂

So try this:
1) clear your browser temp files/cache.
2) try the “save” button right side before doing ANYTHING.
3) if it spins and spins, try save changes; then if it drops into the slot in the preview, then click the pencil icon to EDIT it once it’s there.

Stupid, I know … but that’s how I got it done! 🙂

Post count: 34

Hi:

I hit on Save page and I get a blank page :O

I guess all my install is messed up :/

Post count: 7909

Hi,

If possible please give us wp-access so we can have a look, send you login details at contact@tagdiv.com and specify your issue in details or provide a link to this conversation.

Thanks!

Post count: 34

Hi:

email sent,

thank you!

Post count: 6600

Replied!
Thanks

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