Hello, I tried to update to the latest version of NewsMag and received a ton of errors. Here is the screen shot:
http://postimg.org/image/u86rxt9o5/
What can I do to change this? What am I doing wrong?
Hi
Please backup the whole current theme installation as well as the database and wp install: https://codex.wordpress.org/WordPress_Backups in case something goes wrong you can get back at the old install.
Make sure you do a clean update, meaning that we recommend that you delete the old version of the theme before uploading the new one – https://forum.tagdiv.com/newsmag-how-to-update-the-theme/ update also the plugins that come with the theme files from the /plugins folder. If you’re using child theme deactivate it during the update process, switch to default wp theme.
If you use child theme for files customizations it’s a good practice to check update_log.txt file for each update and see what files had been modified so if those specific files are used in the child theme you will have to check your customizations to not break the functionality of the theme.
Let us know how it goes.
Thanks!
I tried all that…still failing. Here is a screen shot of the errors that are displayed not only on the homepage but most areas in WP-Admin
http://s7.postimg.org/cu1mhqhqj/123.jpg
Note: These errors occur after I install the latest version of News Mag and then activate my Child Theme.
Update:
After doing some digging, I had to update the Child Theme Functions code which I copied and pasted from the new install folder.
Now this is what I am seeing when I go to blog posts:
http://s23.postimg.org/tdc23s3zf/123456.png
As you can see, everything from the post title down is non existent.
Hi
I’ve tested the latest version of the theme and also the child theme witout any customizations and works fine. Try to deactivate the child theme, deactivate all others plugins except Visual Composer, clear all caches and test again. Also check if the changes made in child theme files are compatible with the main theme functionality.
Let us know how it goes please send us an email at contact@tagdiv.com and provide your login information and and ftp access so we can take a closer look at the problem, also include a link to this topic. Before that make sure you back up the database and your site: https://codex.wordpress.org/WordPress_Backups
Thanks!
Tried everything and still doesn’t work. Just sent you guys an email.
Hi
Alin replied you via email!
Thanks for the message!
