Check the theme system status section and make modifications to the WordPress and server parameters mentioned in this guide, if necessary
– https://forum.tagdiv.com/system-status-parameters-guide/
This will ensure the proper functionality of the theme and plugins. It could also be a solution if the theme panel is not saving properly.
Try making these changes, or ask the hosting to make them for you if needed. Then try again to make the settings you want.
Please also check your plugins. Maybe some of your plugins are not compatible anymore min the new version.
The only tested and recommended plugins to use with our theme are these ones:
WP Super Cache- caching plugin
Contact form 7- used to make contact forms
bbPress- forum plugin
BuddyPress- social network plugin
Font Awesome 4 Menus- icon pack, supported in the theme menus
Jetpack- plugin with lots of features *it may slow down your site
WooCommerce- eCommerce solution
WordPress (Yoast) SEO- SEO plugin
Wp User Avatar- Change users avatars
Anything beyond this list is not tested and I cannot say for sure if it will work or not.
Thanks.
Hi,
Try checking the plugins as well.
Please disable all plugins except the page builder, clear cache and reset cdn files if you use it. Please also check any custom code you might have added to the theme panel or the theme files. If you use a child theme, please switch to the main theme to make sure it does not affect the proper functionality of the theme.
Thank you!
Please contact us on our email address at contact@tagdiv.com and provide a link to your site and wp-admin (login information and admin rights) so we can login and investigate. Please also include a link to this conversation.
Thanks