Updating v7 to 12 – I got some troubles

Posted in: Newspaper
Post count: 19

Hello, this is my first post! Sorry for my rusty english.
I’ve just purchased the last version (12) of Newspaper theme for WordPress for the site of a client, who uses the 7th.
After the activation, i got a problem of visualization, as you can see in the attached pic. The browser responses with the code of the page.
After the uploading via ftp, I went on apparence -> themes and I’ve activated the new version. There was a required plugin update. After this, i purged all the caches of the site… and I saw this:

screenshot

Now, I downgraded to v7 but I have some critical errors in my backend.
Php version: 7.4
Site url: https://www.smarknews.it
How can I fix? Thank you! best regards.
Andrea

Post count: 19

screenshot2

sorry, the previous screenshot is going down because of site restoring. Here it is another one

Post count: 21065

Hello Andrea!

You do not need to downgrade the theme. We recommend you to have all the tagdiv plugins installed and activate, also up to date in order to have access to the new features and fixes.
This is the 404 cloud template and it can be edited with the TagDiv Composer: https://prnt.sc/gozA2n9cnxeb -> https://prnt.sc/lAm3lqi6OTko -> https://forum.tagdiv.com/cloud-library-templates/
A code in your frontend is appearing only when you have a plugin uninstalled when it should be installed, so instead of the code, it will display the element from that plugin.
Check in the Newspaper -> Plugins.

Thank you!

Post count: 19

Thank you Bettina. Yesterday I spent all the day for a complete abckup, it’s a very big site. I’ll try on this morning.
bye

Post count: 19

…absolutely perfect! All the plugin started to work after the updating of the php.ini configuration. Now it works very well… only 2 of the 6 pomofocus sessions extimated šŸ˜€
And the documentation is really well done.
Congratulations for your work
best regards
Andrea

Post count: 21065

Hello Andrea!

I’m glad that I could help you.
Let me know if you need further assistance.

Thank you for your kind words and feedback!

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