Upgrade Issues and Blank Site

Posted in: Newspaper
Post count: 5

Good Afternoon,

I upgraded to new version of the theme and my site is blank with the exception of the header and the top menu. It was working fine prior. Any help would be appreciated.

Post count: 84

Hi,

Same problem when upgrade 7.8c to 8 version

Post count: 5

Are you also having issues with your media library?

Post count: 23312

Hello all,

In our new updates, notice that we have implemented a new page builder which is named TD Composer. Before using it, please check our documentation and try to understand how this can be used. For more information about this case, please check our documentation here -> https://forum.tagdiv.com/visual-composer-tagdiv-composer-transition/ -> https://forum.tagdiv.com/tagdiv-composer-tutorial/

Thanks for your understanding!

Post count: 84

Hi

First of all, I would like to continue to use visual composer.

TD composer is active by default in 8 update.

Post count: 23312

Hello ihora,

This is your choice but please keep in mind that in the future, we recommend doing this switching between Visual Composer to TD Composer because in the future updates we will release new features exclusively on our own page builder which works only on this our composer. Also, we do not recommend simultaneously used these page builders, either one or the other.

Thanks for your understanding!

Post count: 84

Hi,

I send you a screenshot to see the problem

http://imgur.com/a/z3umr

  • This reply was modified 9 years by ihora.
Post count: 23312

Hello ihora,

Please try to disable all the active plugins and leave just TD-Composer, clear all the caches and check if the problem persists.

Let us know how it goes!

Thanks for the message!

Post count: 84

Now content is ok, but “stretch row” not working

http://imgur.com/a/1PhT7

Post count: 23312

Hello ihora,

Please, provide your website URL so I can take a closer look at it. Notice that the stretch row will not work if you have a background image or color setup at your side.

Thanks for the message!

Post count: 5

Hi Catalin,

I followed the directions and recreated everything with the TD-Composer. What happened to the 1/2 and 1/2 column option for rows? Will it be back in a future update?

Post count: 84

Hello

Stretch row works in 7.8 version. After update to 8.0, i have this problem.

we have a special case here, since the test environment is exactly the same as the production one, which includes the same site url. The problem is that if we change the site url, the style gets messed up for some reason ( we had opened a ticket some time ago regarding that but we didn’ t find a solution). We change the entry to our hosts file to see each environment. So it is not possible for you to see the test environment without creating a mess with the production…Could you please make an exception and accept a teamviewer session with my pc? So that you can see the problem via my computer.

Post count: 23312

Hello all,


@RAGEWorks
, please notice that our theme does not have 1/2 + 1/2 layout supported by our theme, sorry!
@ihora, please send us an email at contact@tagdiv.com with your log-in information (wp-admin) so we can further inspect it closer your setup page. Provide the link to this topic so we can quickly identify you.

Thanks for your understanding!

Post count: 84

Stretch row rows not working when update to 8.

The only way is to re-create them with TD composer.

Also i take the following messages:

Notice: Trying to get property of non-object in /data/network/wp-content/plugins/carousel-anything-for-vc/class-carousel-posts.php on line 253

Notice: Trying to get property of non-object in /data/network/wp-content/themes/Newspaper/includes/wp_booster/td_menu.php on line 174

Post count: 20688

Hi,

The row does have the option to stretch and it is working properly using the tagDiv composer. If you do not want to use this editor, deactivate it and keep using Visual composer. At the moment some of the elements that are available in Visual composer are not present in tagDiv composer. More elements and features will be added in future theme updates for this editor.
If you want to use tagDiv composer you need to create new pages, do not edit pages created in Visual composer.

Thanks

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