Urgent; After 4.x update users can't post content

Posted in: Newspaper
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Hi,
We updated the theme and now users are not able to post content on site. All field in post page is non-clickable. We are a news site so this is urgent. Thanks.

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Hi,
Thanks for reporting this we will fix this asap!

We will publish here the fix until the update will be online.

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Hello,

yes, this is EXTREMELY urgent! My authors, I have 3 of them, can’t post anything anymore! Oh no, this is going to be complicated because I have more than 5k visitors a day and there are some big news today 🙁

Thanks.

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Great, thank you!

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I had to go back to version 3.9.2 of the theme to be able to write again.

OM

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Hi,

Here is the fix, add this code:

if(is_admin()) {
    require_once('wp-admin/panel/td_panel_generator.php');

    require_once('wp-admin/panel/td_panel_data_source.php');

    if (current_user_can('switch_themes')) {
        //wp-admin panel
        require_once('wp-admin/panel/td_panel_start.php');
    }
}

like here: http://screencast.com/t/SCWpoXkPyA

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White screen now….:/

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With this fix, the problems with authors are fixed but admins can’t access to the backend anymore.

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In one of the editor in my page, this error is shown. Error.

Other are not able to add content or open up the add media section.

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@Marius

Do you know why admin get a white a screen after adding your code? My admin account is not accessible anymore. As I said: If I login with an author it works.

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@aagatawasthi take the latest theme version 4.0.1 is fixed this issue.


@davistar
I’ve tested the the backed work fine, I’m not sure why you got blanks screen, can you provide a log from your server to inspect it? Or give us access to your WP and FTP to inspect the issue, send via email at contact@tagdiv.com

Also have you tried to disable some plugins, to avoid java-script conflicts?

Thanks for the message!

Post count: 94

Hello Marius,

thanks for your help. The latest version 4.0.1 fixed the problem.

Post count: 60

Hi,

Just updated to 4.0.1 (had to downgrade to 3.x series) and it’s working fine. Thanks for quick fix and great support, as usual.

Swapnil Bhartiya

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