URGENT: Blank page problem

Posted in: Newspaper
Post count: 11
richardrguez
#1710
Nov 4, 2013 at 6:16 pm

I just installed your theme on my website: http://www.enterao.com, and I have a serious problem, the website is constantly put in blank, for a long time. Need urgent help with this, because I’m losing customers and money.

I read here on the support page I had to change several parameters and so I did, I changed:

memory_limit = 256MB
post_max_size = 256MB
php upload_max_filesize = 256MB

Thank you very much
Regards,

Post count: 11
richardrguez
#1711
Nov 4, 2013 at 7:33 pm

My website is down, please I need help.

Post count: 9544
simchris
#1721
Nov 5, 2013 at 1:28 am

You may want to switch to one of the default themes like twenty-twelve temporarily, and then try turning off all the plugins you’re using. Also check your htaccess file to see if anything is in there that shouldn’t be. Also turn off or disable the “beta” speed booster plugin with the theme as that is only for advanced users willing to test “edge” applications. Not sure if this helps you or not – but I’ve been able to just switch theme to TwentyTwelve when I have bizarro issues, to at least keep the site live!

Post count: 3343
Marius
#1739
Nov 5, 2013 at 11:51 am

Hello,
I see you site works now. Many thanks @neotrope

Post count: 11
richardrguez
#1753
Nov 5, 2013 at 11:01 pm

The problem was with WP Super Cache plugin. Via FTP, I deleted the folder of the plugin, and problem solved. But now, I don’t have Cache Plugin. What plugin for cache, you suggest me?

Post count: 780
Radu
#1770
Nov 6, 2013 at 11:35 am

Hello,

try w3 total cache with full page caching only. That should speed things up.

Post count: 11
richardrguez
#1869
Nov 7, 2013 at 4:15 pm

Thanks @Radu.

Viewing 7 posts - 1 through 7 (of 7 total)
You must be logged in to reply to this topic.